(Don’t know what a retrospective is? Start here!)
[En español: La mejor retrospectiva para principiantes]
Are you new to facilitating retrospectives? Then you’re probably wondering how to best get started. For what it’s worth, here’s my “Given that I know nothing about you or the team’s situation here’s my best shot at a multi-purpose, easy to facilitate retrospective plan”:
Positive & True
Why: Create a positive vibe and give everyone an opportunity to speak.
How: Think of a question that is tailored to get a response that is positive, true and about their own experiences, e.g.
- What have you done really well in the last iteration?
- What is something that makes you really happy?
- What nice thing did you do for someone else last iteration?
Ask your neighbor the question. Then your neighbor asks their neighbor on the other side the same question and so on until everyone has answered and asked.
This will give everyone a boost and lead to a better retro.
Learning Matrix combined with Lean Coffee
Why: Learning Matrix is a great multi-purpose method that has “appreciation for others” built-in. I use it to gather topics and then use Lean Coffee to structure and time box the conversations about these topics. I rely on Lean Coffee a lot!
How: Show a flip chart with 4 quadrants labeled ‘:)’, ‘:(‘, ‘Idea!’, and ‘Appreciation’. Hand out sticky notes.
- Let team members silently write their ideas for all the quadrants onto sticky notes – 1 thought per note.
- Go around the team and let everyone put up their stickies on the flipchart. The person also describes their topic in 1 or 2 sentences. Cluster stickies that are about the same topic.
- Hand out 3 dots for people to vote on the most important issues, i.e. the ones they’d like to discuss. They can distribute the dots any way they like, i.e. they can put them all on one topic or three different ones and everything in between.
- Order the stickies according to votes.
- Say how much time in total you set aside for this phase and then explain the rules:
“We’ve now got X minutes to talk about the top topics. We’ll start with the topic of highest interest. I’ll set a timer for 10 minutes. When the timer beeps, everyone gives a quick thumbs up or down. Majority of thumbs up: The topic gets another 5 minutes. Majority of thumbs down: Start the next topic with 10 minutes on the clock.” - Stop when the allotted time is over.
Worked Well, Do Differently
Why: Keep track of suggested action items
How: In preparation for the retrospective head 2 flip charts with ‘Worked well’ and ‘Do differently next time’ respectively. Write down suggestions for actions that people mention during Lean Coffee. State clearly that these are only suggestions for now. The team will vote on these later.
When all Lean Coffee time is talked up, ask if there are any more suggestions for actions. If so, let them write in silence for a few minutes – 1 idea per sticky note. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on which action items to try by distributing dots or X’s with a marker, e.g. 3 dots for each person to distribute. The top 2 or 3 become your action items. Who is going to do them until when?
AHA
Why: Share lessons learned and demonstrate the usefulness of retrospectives
How: Throw a ball (e.g. koosh ball) around the team to uncover learning experiences. Give out a question at the beginning that people answer when they catch the ball, such as:
- One thing I learned in this retrospective
- One thing that surprised me during the retro
- One thing that makes me hopeful after this retro
[It’s rare but depending on the question it might uncover events that are bugging people. If any alarm bells go off, clarify immediately and ask if you can follow up outside of the retro if need be.]
In many situations the above plan will result in a nice, effective retrospective for you and your team. If you use Miro as a digital whiteboard, I’ve prepared a Miroboard here that you can copy for free.
You need 90 minutes of time for this plan. It also makes good use of 120 minutes (include a break!). I can squeeze it into 65 minutes if I have to. This plan in Retromat.
Facilitate a few retros to gain experience and when you run out of ideas, Retromat is always there to help. But please don’t use the first random plan you get! Adapt it to your and your team’s needs. If you’d like some ready-made plans to get started, I wrote “Plans for Retrospectives” for this exact purpose.
To get a better understanding of retrospectives in general, read Agile Retrospectives. (If you prefer reading in German, check out Erfolgreiche Retrospektiven.)
If you’re new to facilitation in general, not just for retros, check out this 1-pager on ways to vote.