Collect events when team members felt mad, sad, or glad and find the sources Source:
Put up three posters labeled 'mad', 'sad', and 'glad' (or >:(, :(, :) alternatively). Team members write down one event per color coded card, when they've felt that way. When the time is up have everyone post their cards to the appropriate posters. Cluster the cards on each poster. Ask the group for cluster names. Debrief by asking:
What's standing out? What's unexpected?
What was difficult about this task? What was fun?
What patterns do you see? What do they mean for you as a team?
'Imagine you could time travel to the end of the next iteration (or release). You learn that it was the best, most productive iteration yet! How do your future selves describe it? What do you see and hear?' Give the team a little time to imagine this state and jot down some keywords to aid their memory. Then let everyone describe their vision of a perfect iteration. Follow up with 'What changes did we implement that resulted in such a productive and satisfying future?'Write down the answers on index cards to use in the next phase.
Divide a flip chart into boxes headed with 'Start', 'Continue' and 'Stop'. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.