Each participant tells a story about the last iteration that contains certain words Source:
Provide everyone with something to write down their story. Then introduce the shaping words, which influence the story to be written:
If the last iteration could have been better: You set a couple of shaping words, e.g. such as 'mad, sad, glad' or 'keep, drop, add'. Additionally they have to write their story in first person. This avoids blaming others.
If the last iteration was successful: The team can either choose their own set of words or you can provide random words to unleash the team's creativity.
Now each participant writes a story of no more than 100 words about last iteration. They have to use each shaping word at least once. Timebox this to 5-10 minutes. When everyone's finished, they read out their stories. Afterwards lead a discussion about common themes of the stories.
Create actions based on how much control the team has to carry them out Source:
Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.