Retromat: Scrum A3 Discussion Structure: 130-146-68-103-15

◄

Spot the Elephant (#130)

Are there problems nobody talks about?
Source: Willem Larsen

Prepare 1 set of cards per team member. A set of cards contains 1 elephant card, 1 boot card, 1 happy sun card, and 1 moon card. Explain how they each choose one card from their set:

If a team member thinks there is at least one 'Elephant in the room' (unspoken but important problem) for this team, then choose the Elephant card. Choosing this card doesn't mean that they have to talk about the Elephant or even say what they think the problem is.
If there are no Elephants, but they got their feelings hurt in an interaction at least once since the last retrospective (and didn't mention it), choose the Boot crushing flower card.
If everything is hunky dory for them, choose the Happy Sun.
If they're uncomfortable sharing, or don't feel like any other card fits, choose the neutral Moon.

To preserve anonymity, everyone places their chosen card face down on the feedback pile and the rest of their sets face down on a discard pile. Shuffle the discard pile to ensure anonymity and put it aside. Shuffle the feedback pile and then reveal the cards one at a time.

If your team has 1 or more Elephants in the room, you have some serious issues with psychological safety. Let the team sit with their new knowledge and offer a larger retrospective soon to make space for them to share if they wish, but do not ask directly who chose what. Preserve the anonymity and do not coerce explanations of the chosen card! This is a critical opportunity to build trust and preserve your ability to gain insight into the state of the team.

In the same way, depending on the size of your team, two or more hurt feelings suggest that you may have safety issues. Two or more Moons also suggests a lack of psychological safety. Take this feedback into consideration when designing your next retro. There are lots of great ways to more thoroughly dive into and surface learnings, this activity just points out when such a retrospective is needed.

►

◄

Gather data

Roles and Responsibilities (#146)

Clarify expectations and responsibilities for each role on the team
Source: Role-Up

Many conflicts arise from unclear expectations. Talking about individual people can feel like an attack. That’s why this activity focusses on expectations towards roles.

Create a table with one column per role in the team. (Limit it to 7 columns. If there are more than 7 roles, leave out roles that have little conflict.) The rows of the table are:  

Role name
This role is responsible for …
This role is NOT responsible for …

Leave enough space between the bottom rows so that people who aren’t sure whether something is a role’s responsibility have an unofficial inbetween space to post them. Hand out pens, as well as yellow and orange sticky notes.

Ask everyone to write yellow sticky notes listing the responsibilities for each role – 1 responsibility per note. Set a timer for 8 minutes and read the room to see if you can stop early or have to give more time. Post all the sticky notes but don’t discuss them yet.

Repeat this process with the non-responsibilities on orange sticky notes.

The team now dot-vote on which topics they want to talk about. Give enough time to read all the sticky notes and distribute 7 votes.

Start with the topic with the most votes. Invite the people who voted for it to share why they want to talk about it. Try to clarify expectations team members have about a role’s responsibilities. Write down clarifications or agreements the team make. Repeat for the next highest voted topic until time runs out.

►

◄

Generate insights

Company Map (#68)

Draw a map of the company as if it was a country
Source: Judith Andresen

Hand out pens and paper. Pose the question 'What if the company / department / team was territory? What would a map for it look like? What hints would you add for save travelling?' Let participants draw for 5-10 minutes. Hang up the drawings. Walk through each one to clarify and discuss interesting metaphors.

►

◄

Decide what to do

Systemic Consensus (#103)

Check for resistance instead of approval
Source: Georg Paulus, Siegfried Schrotta \& Erich Visotschnig via Corinna Baldauf

Do you have a hotly debated matter with several possible ways to go and the team can't agree on any of them? Instead of trying to find a majority for a way that will create winners and losers, try what happens if you turn the decision inside out:
Draw a table with the voters in the left-most column and proposals on top. Now everybody has to fill in their resistance towards each proposal. 0 means 'no resistance - this is what I want', up to 10, meaning 'shoot me now'. Give the least hated solution a try.

►

◄

Close the retrospective

Appreciations (#15)

Let team members appreciate each other and end positively
Source: Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'

Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.

►

Spot the Elephant (#130)

Roles and Responsibilities (#146)

Company Map (#68)

Systemic Consensus (#103)

Appreciations (#15)

(#)

Created by Corinna Baldauf

Co-developed by Timon Fiddike