Walk through each story handled by the team and look for possible improvements Source:
Preparation: Collect all stories handled during the iteration and bring them along to the retrospective. In a group (10 people max.) read out each story. For each one discuss whether it went well or not. If it went well, capture why. If not discuss what you could do differently in the future. Variants: You can use this for support tickets, bugs or any combination of work done by the team.
Brainstorm what worked well & what to do differently and pick the top initiatives Source:
Head 2 flip charts with 'Worked well' and 'Do differently next time' respectively. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.
Divide a flip chart in 3 sections titled 'More of', 'Same of', and 'Less of'. Ask participants to nudge your behaviour into the right direction: Write stickies with what you should do more, less and what is exactly right. Read out and briefly discuss the stickies section-wise.