How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source:
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Explain an example of Value Stream Mapping. (If you're unfamiliar with it, check out this video or this printable 1-pager.) Ask the team to draw a value stream map of their process from the point of view of a single user story. If necessary, ask them to break into small groups, and facilitate the process if they need it. Look at the finished map. Where are long delays, choke points and bottlenecks?
If your boss had witnessed the last iteration, what would she want you to change? Source:
Imagine your boss had spent the last iteration - unrecognized - among you. What would she think about your interactions and results? What would she want you to change? This setting encourages the team to see themselves from a different angle.
Brainstorm what behaviors to keep, drop & add and pick the top initiatives Source:
Divide a flip chart into boxes headed with 'Keep', 'Drop' and 'Add'. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.