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Drill down to the root cause of problems by repeatedly asking 'Why?'
Divide the participants into small groups (<= 4 people) and give each group one of the top identified issues. Instructions for the group:
One person asks the others 'Why did that happen?' repeatedly to find the root cause or a chain of events
Record the root causes (often the answer to the 5th 'Why?')
Let the groups share their findings.
activities, allowing for
) and we are constantly adding more.
Corinna wished for something like Retromat during her Scrummaster years. Eventually she just built it herself in the hope that it would be useful to others, too. Any questions, suggestions or encouragement? You can
follow her on Twitter
. If you like Retromat you might also like
summaries on Wall-Skills.com
. As Integral Coach and
he coaches executives, managers, product owners and scrum masters. He has used Retromat since 2013 and started to build new features in 2016. You can
follow him on Twitter
. Photo © Ina Abraham.