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Plan-ID:
Replaced by JS

5 Whys (#8)

Drill down to the root cause of problems by repeatedly asking 'Why?'
Source: Agile Retrospectives
Divide the participants into small groups (<= 4 people) and give each group one of the top identified issues. Instructions for the group:
  • One person asks the others 'Why did that happen?' repeatedly to find the root cause or a chain of events
  • Record the root causes (often the answer to the 5th 'Why?')
Let the groups share their findings.

(#)


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Created by Corinna Baldauf

Corinna wished for something like Retromat during her Scrummaster years. Eventually she just built it herself in the hope that it would be useful to others, too. Any questions, suggestions or encouragement? You can email her or follow her on Twitter. If you like Retromat you might also like Corinna's blog and her summaries on Wall-Skills.com.

Co-developed by Timon Fiddike

Timon gives Scrum trainings. He mentors advanced scrum masters and advanced product owners. Human, dad, nerd, contact improv & tango dancer. He has used Retromat since 2013 and started to build new features in 2016. You can email him or follow him on Twitter. Photo © Ina Abraham.