Distribute blank index cards and tell the team they have 10 minutes to write a postcard to a person the whole team knows (i.e. an ex-colleague). When the time is up, collect and shuffle the cards before re-distributing them. Team members take turns to read out loud the postcards they got.
Draw a table with 3 columns. Head the first one 'Destination', the second one 'Delay' and the last one 'Announcement'.
Introduce the scenario: 'You are at a train station. Where is your train going? (It can be anything, a fictional or a real place.) How much of a delay does the train currently have? And what is the announcement? Why is there a delay? (This can be a real reason or modeled after the typical announcements.)'
Each team member fills out 3 sticky notes, 1 for each column. Going around the circle, each team member posts their notes and explains briefly, why they're going to destination X and why there's a delay (or not).
Trains and train delays are very familiar in Germany. Depending on your country and culture you might want to pick a different mode of transportation.
Find the source of problems whose origins are hard to pinpoint and lead to endless discussion Source:
Write the problem you want to explore on a sticky note and put it in the middle of a whiteboard. Find out why that is a problem by repeatedly asking 'So what?'. Find out the root causes by repeatedly asking 'Why (does this happen)?' Document your findings by writing more stickies and showing causal relations with arrows. Each sticky can have more than one reason and more than one consequence Vicious circles are usually good starting points for actions. If you can break their bad influence, you can gain a lot.
Asking and answering go around the team circle - an excellent way to reach consensus Source:
Everyone sits in a circle. Begin by stating that you'll go round asking questions to find out what you want to do as a group. You start by asking your neighbor the first question, e.g. 'What is the most important thing we should start in the next iteration?' Your neighbor answers and asks her neighbor a related question. Stop when consensus emerges or the time is up. Go around at least once, so that everybody is heard!
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.