Everyone in the team states their goal for the retrospective, i.e. what they want out of the meeting. Examples of what participants might say:
I'm happy if we get 1 good action item
I want to talk about our argument about unit tests and agree on how we'll do it in the future
I'll consider this retro a success, if we come up with a plan to tidy up $obscureModule
[You can check if these goals were met if you close with activity #14.]
[The Meet - Core Protocol, which inspired this activity, also describes 'Alignment Checks': Whenever someone thinks the retrospective is not meeting people's needs they can ask for an Alignment Check. Then everyone says a number from 0 to 10 which reflects how much they are getting what they want. The person with the lowest number takes over to get nearer to what they want.]
Collect events when team members felt mad, sad, or glad and find the sources Source:
Put up three posters labeled 'mad', 'sad', and 'glad' (or >:(, :(, :) alternatively). Team members write down one event per color coded card, when they've felt that way. When the time is up have everyone post their cards to the appropriate posters. Cluster the cards on each poster. Ask the group for cluster names. Debrief by asking:
What's standing out? What's unexpected?
What was difficult about this task? What was fun?
What patterns do you see? What do they mean for you as a team?
Find the source of problems whose origins are hard to pinpoint and lead to endless discussion Source:
Write the problem you want to explore on a sticky note and put it in the middle of a whiteboard. Find out why that is a problem by repeatedly asking 'So what?'. Find out the root causes by repeatedly asking 'Why (does this happen)?' Document your findings by writing more stickies and showing causal relations with arrows. Each sticky can have more than one reason and more than one consequence Vicious circles are usually good starting points for actions. If you can break their bad influence, you can gain a lot.
Introduce SMART goals (specific, measurable, attainable, relevant, timely) and examples for SMART vs not so smart goals, e.g.'We'll study stories before pulling them by talking about them with the product owner each Wednesday at 9am' vs. 'We'll get to know the stories before they are in our sprint backlog'. Form groups around the issues the team wants to work on. Each group identifies 1-5 concrete steps to reach the goal. Let each group present their results. All participants should agree on the 'SMART-ness' of the goals. Refine and confirm.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.