Walk through each story handled by the team and look for possible improvements Source: Corinna Baldauf
Preparation: Collect all stories handled during the iteration and bring them along to the retrospective. In a group (10 people max.) read out each story. For each one discuss whether it went well or not. If it went well, capture why. If not discuss what you could do differently in the future. Variants: You can use this for support tickets, bugs or any combination of work done by the team.
State the topic that the team will explore in depth (deployment processes, peer-programming, Definition of Done, ...). Break the room into groups of 3-4 people each. Give them 5-7 minutes to list all contributing factors, drivers and actions that make up the topic. Go around the room. Each group reads 1 of their sticky notes and puts it up inside the force field until no group has any items left. Cluster or discard duplicates. Repeat the last 2 steps for factors that inhibit or restrain the topic from being successful or being as effective as it could be. Review all posted items. Add any that are missing.
To identify the most influential factors, everybody gets to 4 votes - 2 for contributing factors, 2 for inhibitors. Tally the votes and mark the top 2x2 factors with big arrows. Spend the last 15-20 mins of the session brainstorming ways to increase the top driving factors and decrease the top restraining factors.
Create actions based on how much control the team has to carry them out Source: Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.