Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
Hand out pens and paper. Pose the question 'What if the company / department / team was territory? What would a map for it look like? What hints would you add for save travelling?' Let participants draw for 5-10 minutes. Hang up the drawings. Walk through each one to clarify and discuss interesting metaphors.
Create actions based on how much control the team has to carry them out Source:
Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Gauge participants' satisfaction with the retro on a scale from 1 to 5 in minimum time Source:
ALE 2011, Corinna Baldauf
Put sticky notes on the door with the numbers 1 through 5 on them. 1 is the topmost and best, 5 the lowest and worst.When ending the retrospective, ask your participants to put a sticky to the number they feel reflects the session. The sticky can be empty or have a comment or suggestion on it.