Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
If your boss had witnessed the last iteration, what would she want you to change? Source:
Imagine your boss had spent the last iteration - unrecognized - among you. What would she think about your interactions and results? What would she want you to change? This setting encourages the team to see themselves from a different angle.
Visualize promise and ease of possible courses of actions to help pick Source:
Reveal a previously drawn tree. Hand out round index cards and instruct participants to write down the actions they would like to take - one per card. When everyone's finished, collect the cards, shuffle and read them out one by one. Place each 'fruit' according to the participants' assessment:
Is it easy to do? Place it lower. Hard? More to the top.
Does it seem very beneficial? Place it more to the left. Value is dubious at best? To the right.
The straightforward choice is to pick the bottom left fruit as action items. If this is not consensus, you can either have a short discussion to agree on some actions or dot vote.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.