Explain an example of Value Stream Mapping. (If you're unfamiliar with it, check out this video or this printable 1-pager.) Ask the team to draw a value stream map of their process from the point of view of a single user story. If necessary, ask them to break into small groups, and facilitate the process if they need it. Look at the finished map. Where are long delays, choke points and bottlenecks?
Split a large group into smaller ones that create posters Source:
Unknown, adapted by Corinna Baldauf, inspired by Michal Grzeskowiak
After you've identified an important topic in the previous phase you can now go into detail. Have the larger group split up into groups of 2-4 people that will each prepare a poster (flip chart) to present to the other groups. If you have identified more than one main topic, let the team members select on which they want to work further. Give the teams guidelines about what the posters should cover / answer, such as:
What exactly happens? Why is that a problem?
Why / when / how does this situation happen?
Who benefits from the current situation? What is the benefit?
Possible solutions (with Pros and Cons)
Who could help change the situation?
... whatever is appropriate in your setting ...
The groups have 15-20 minutes to discuss and create their posters. Afterwards gather and each group gets 2 minutes to present their results.
Create actions based on how much control the team has to carry them out Source:
Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Gauge participants' satisfaction with the retro on a scale from 1 to 5 in minimum time Source:
ALE 2011, Corinna Baldauf
Put sticky notes on the door with the numbers 1 through 5 on them. 1 is the topmost and best, 5 the lowest and worst.When ending the retrospective, ask your participants to put a sticky to the number they feel reflects the session. The sticky can be empty or have a comment or suggestion on it.