Set up a 'retrospective mailbox' at the beginning of the iteration. Whenever something significant happens or someone has an idea for improvement, they write it down and 'post' it. (Alternatively the 'mailbox' can be a visible place. This can spark discussion during the iteration.) Go through the notes and discuss them. A mailbox is great for long iterations and forgetful teams.
If your boss had witnessed the last iteration, what would she want you to change? Source:
Imagine your boss had spent the last iteration - unrecognized - among you. What would she think about your interactions and results? What would she want you to change? This setting encourages the team to see themselves from a different angle.
Prepare a flip chart with 3 columns titled 'What', 'Who', and 'Due'. Ask one participant after the other, what they want to do to advance the team. Write down the task, agree on a 'done by'-date and let them sign their name. If someone suggests an action for the whole team, the proposer needs to get buy-in (and signatures) from the others.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.