Collect what team members perceived as good, bad and non-optimal Source:
Put up three sections labeled ‘The Good’, ‘The Bad’ and ‘The Ugly’. Give everyone 5 minutes to note down one or more things per category from the last sprint. One aspect per post-it. When the time is up, have everyone stick their post-its to the appropriate labels. Cluster as you collect, if possible.
Split a large group into smaller ones that create posters Source:
Unknown, adapted by Corinna Baldauf, inspired by Michal Grzeskowiak
After you've identified an important topic in the previous phase you can now go into detail. Have the larger group split up into groups of 2-4 people that will each prepare a poster (flip chart) to present to the other groups. If you have identified more than one main topic, let the team members select on which they want to work further. Give the teams guidelines about what the posters should cover / answer, such as:
What exactly happens? Why is that a problem?
Why / when / how does this situation happen?
Who benefits from the current situation? What is the benefit?
Possible solutions (with Pros and Cons)
Who could help change the situation?
... whatever is appropriate in your setting ...
The groups have 15-20 minutes to discuss and create their posters. Afterwards gather and each group gets 2 minutes to present their results.
Divide a flip chart into boxes headed with 'Start', 'Continue' and 'Stop'. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.