Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
Split a large group into smaller ones that create posters Source:
Unknown, adapted by Corinna Baldauf, inspired by Michal Grzeskowiak
After you've identified an important topic in the previous phase you can now go into detail. Have the larger group split up into groups of 2-4 people that will each prepare a poster (flip chart) to present to the other groups. If you have identified more than one main topic, let the team members select on which they want to work further. Give the teams guidelines about what the posters should cover / answer, such as:
What exactly happens? Why is that a problem?
Why / when / how does this situation happen?
Who benefits from the current situation? What is the benefit?
Possible solutions (with Pros and Cons)
Who could help change the situation?
... whatever is appropriate in your setting ...
The groups have 15-20 minutes to discuss and create their posters. Afterwards gather and each group gets 2 minutes to present their results.
Asking and answering go around the team circle - an excellent way to reach consensus Source:
Everyone sits in a circle. Begin by stating that you'll go round asking questions to find out what you want to do as a group. You start by asking your neighbor the first question, e.g. 'What is the most important thing we should start in the next iteration?' Your neighbor answers and asks her neighbor a related question. Stop when consensus emerges or the time is up. Go around at least once, so that everybody is heard!
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.