Walk through each story handled by the team and look for possible improvements Source:
Preparation: Collect all stories handled during the iteration and bring them along to the retrospective. In a group (10 people max.) read out each story. For each one discuss whether it went well or not. If it went well, capture why. If not discuss what you could do differently in the future. Variants: You can use this for support tickets, bugs or any combination of work done by the team.
If your team has a tendency to see obstacles outside of their team and influence and primarily wants others to change, you can try this activity:
Draw a big rectangle on the board and another rectangle inside of it, like a picture frame. Hang all complaints and grievances that surfaced in previous phases into the frame.
Now comes the interesting twist: Explain that if they want anything in the outside frame to change, they will have to do something themselves to affect that change. Ask the team to come up with actions they can do. Put these actions into the inner rectangle (near the outer sticky they are addressing).
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.