Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
What could sub-groups improve when interacting with others? Source:
Identify sub-groups within the participants that interacted during the iteration, e.g. developers/testers, clients/providers, PO/developers, etc. Give participants 3 minutes to silently write down what they think their group did that negatively impacted another group. One person should be part of one group only and write stickies for all groups they don't belong to - 1 sticky per issue.
Then in turn all participants read their stickies and give them to the corresponding group. The affected group rates it from 0 ('It was not a problem') to 5 ('It was a big problem'). Thus you get insights and shared understanding about problems and can select some of them to work on.
Divide a flip chart into boxes headed with 'Start', 'Continue' and 'Stop'. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.
Divide a flip chart in 3 sections titled 'More of', 'Same of', and 'Less of'. Ask participants to nudge your behaviour into the right direction: Write stickies with what you should do more, less and what is exactly right. Read out and briefly discuss the stickies section-wise.