Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
If your team has a tendency to see obstacles outside of their team and influence and primarily wants others to change, you can try this activity:
Draw a big rectangle on the board and another rectangle inside of it, like a picture frame. Hang all complaints and grievances that surfaced in previous phases into the frame.
Now comes the interesting twist: Explain that if they want anything in the outside frame to change, they will have to do something themselves to affect that change. Ask the team to come up with actions they can do. Put these actions into the inner rectangle (near the outer sticky they are addressing).
Divide a flip chart in 3 sections titled 'More of', 'Same of', and 'Less of'. Ask participants to nudge your behaviour into the right direction: Write stickies with what you should do more, less and what is exactly right. Read out and briefly discuss the stickies section-wise.