Collect events when team members felt mad, sad, or glad and find the sources Source:
Put up three posters labeled 'mad', 'sad', and 'glad' (or >:(, :(, :) alternatively). Team members write down one event per color coded card, when they've felt that way. When the time is up have everyone post their cards to the appropriate posters. Cluster the cards on each poster. Ask the group for cluster names. Debrief by asking:
What's standing out? What's unexpected?
What was difficult about this task? What was fun?
What patterns do you see? What do they mean for you as a team?
What could sub-groups improve when interacting with others? Source:
Identify sub-groups within the participants that interacted during the iteration, e.g. developers/testers, clients/providers, PO/developers, etc. Give participants 3 minutes to silently write down what they think their group did that negatively impacted another group. One person should be part of one group only and write stickies for all groups they don't belong to - 1 sticky per issue.
Then in turn all participants read their stickies and give them to the corresponding group. The affected group rates it from 0 ('It was not a problem') to 5 ('It was a big problem'). Thus you get insights and shared understanding about problems and can select some of them to work on.
Think about how the team will follow up and set yourselves up for success Source:
Prepare a flip chart with 4 columns titled 'Action', 'Motivation', 'Ease' and 'Reminder'. Write down the list of actions the team wants to take in the first column. Read out each action and fill in the other columns by asking:
Motivation - How can we motivate ourselves to do this? Examples: 'Jane will own this and report back at the next retrospective', or 'We'll reward ourselves with cake on Friday if we do this every day'
Ease - How can we make it easy to do? Example: For an action 'Start involving Simon in the stand up' a possibility could be 'Move the task board next to Simon's desk'
Reminder - How will we remember to do this? Examples: 'Richard will put a reminder in Google Calendar' or 'We'll do this after the stand up each day'
Actions do not require all of the above. But if there are no suggestions for any of the columns, ask the team if they really think they will do it.
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.