'Imagine you could time travel to the end of the next iteration (or release). You learn that it was the best, most productive iteration yet! How do your future selves describe it? What do you see and hear?' Give the team a little time to imagine this state and jot down some keywords to aid their memory. Then let everyone describe their vision of a perfect iteration. Follow up with 'What changes did we implement that resulted in such a productive and satisfying future?'Write down the answers on index cards to use in the next phase.
Prepare a flip chart with 3 columns titled 'What', 'Who', and 'Due'. Ask one participant after the other, what they want to do to advance the team. Write down the task, agree on a 'done by'-date and let them sign their name. If someone suggests an action for the whole team, the proposer needs to get buy-in (and signatures) from the others.
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.