Retromat: ScrumMaster Toolbox: Analysis: 130-127-91-103-15

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Spot the Elephant (#130)

Are there problems nobody talks about?
Source: Willem Larsen

Prepare 1 set of cards per team member. A set of cards contains 1 elephant card, 1 boot card, 1 happy sun card, and 1 moon card. Explain how they each choose one card from their set:

If a team member thinks there is at least one 'Elephant in the room' (unspoken but important problem) for this team, then choose the Elephant card. Choosing this card doesn't mean that they have to talk about the Elephant or even say what they think the problem is.
If there are no Elephants, but they got their feelings hurt in an interaction at least once since the last retrospective (and didn't mention it), choose the Boot crushing flower card.
If everything is hunky dory for them, choose the Happy Sun.
If they're uncomfortable sharing, or don't feel like any other card fits, choose the neutral Moon.

To preserve anonymity, everyone places their chosen card face down on the feedback pile and the rest of their sets face down on a discard pile. Shuffle the discard pile to ensure anonymity and put it aside. Shuffle the feedback pile and then reveal the cards one at a time.

If your team has 1 or more Elephants in the room, you have some serious issues with psychological safety. Let the team sit with their new knowledge and offer a larger retrospective soon to make space for them to share if they wish, but do not ask directly who chose what. Preserve the anonymity and do not coerce explanations of the chosen card! This is a critical opportunity to build trust and preserve your ability to gain insight into the state of the team.

In the same way, depending on the size of your team, two or more hurt feelings suggest that you may have safety issues. Two or more Moons also suggests a lack of psychological safety. Take this feedback into consideration when designing your next retro. There are lots of great ways to more thoroughly dive into and surface learnings, this activity just points out when such a retrospective is needed.

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Gather data

Delay Display (#127)

What's the current delay? And where are we going again?
Source: Christian Schafmeister

Draw a table with 3 columns. Head the first one 'Destination', the second one 'Delay' and the last one 'Announcement'.

Introduce the scenario: 'You are at a train station. Where is your train going? (It can be anything, a fictional or a real place.) How much of a delay does the train currently have? And what is the announcement? Why is there a delay? (This can be a real reason or modeled after the typical announcements.)'

Each team member fills out 3 sticky notes, 1 for each column. Going around the circle, each team member posts their notes and explains briefly, why they're going to destination X and why there's a delay (or not).

Trains and train delays are very familiar in Germany. Depending on your country and culture you might want to pick a different mode of transportation.

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Generate insights

Poster Session (#91)

Split a large group into smaller ones that create posters
Source: Unknown, adapted by Corinna Baldauf, inspired by Michal Grzeskowiak

After you've identified an important topic in the previous phase you can now go into detail. Have the larger group split up into groups of 2-4 people that will each prepare a poster (flip chart) to present to the other groups. If you have identified more than one main topic, let the team members select on which they want to work further.
Give the teams guidelines about what the posters should cover / answer, such as:

What exactly happens? Why is that a problem?
Why / when / how does this situation happen?
Who benefits from the current situation? What is the benefit?
Possible solutions (with Pros and Cons)
Who could help change the situation?
... whatever is appropriate in your setting ...

The groups have 15-20 minutes to discuss and create their posters. Afterwards gather and each group gets 2 minutes to present their results.

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Decide what to do

Systemic Consensus (#103)

Check for resistance instead of approval
Source: Georg Paulus, Siegfried Schrotta \& Erich Visotschnig via Corinna Baldauf

Do you have a hotly debated matter with several possible ways to go and the team can't agree on any of them? Instead of trying to find a majority for a way that will create winners and losers, try what happens if you turn the decision inside out:
Draw a table with the voters in the left-most column and proposals on top. Now everybody has to fill in their resistance towards each proposal. 0 means 'no resistance - this is what I want', up to 10, meaning 'shoot me now'. Give the least hated solution a try.

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Close the retrospective

Appreciations (#15)

Let team members appreciate each other and end positively
Source: Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'

Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.

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Spot the Elephant (#130)

Delay Display (#127)

Poster Session (#91)

Systemic Consensus (#103)

Appreciations (#15)

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Created by Corinna Baldauf

Co-developed by Timon Fiddike