Retromat: Lessons Learned Discussion: 130-126-66-12-14

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Spot the Elephant (#130)

Are there problems nobody talks about?
Source: Willem Larsen

Prepare 1 set of cards per team member. A set of cards contains 1 elephant card, 1 boot card, 1 happy sun card, and 1 moon card. Explain how they each choose one card from their set:

If a team member thinks there is at least one 'Elephant in the room' (unspoken but important problem) for this team, then choose the Elephant card. Choosing this card doesn't mean that they have to talk about the Elephant or even say what they think the problem is.
If there are no Elephants, but they got their feelings hurt in an interaction at least once since the last retrospective (and didn't mention it), choose the Boot crushing flower card.
If everything is hunky dory for them, choose the Happy Sun.
If they're uncomfortable sharing, or don't feel like any other card fits, choose the neutral Moon.

To preserve anonymity, everyone places their chosen card face down on the feedback pile and the rest of their sets face down on a discard pile. Shuffle the discard pile to ensure anonymity and put it aside. Shuffle the feedback pile and then reveal the cards one at a time.

If your team has 1 or more Elephants in the room, you have some serious issues with psychological safety. Let the team sit with their new knowledge and offer a larger retrospective soon to make space for them to share if they wish, but do not ask directly who chose what. Preserve the anonymity and do not coerce explanations of the chosen card! This is a critical opportunity to build trust and preserve your ability to gain insight into the state of the team.

In the same way, depending on the size of your team, two or more hurt feelings suggest that you may have safety issues. Two or more Moons also suggests a lack of psychological safety. Take this feedback into consideration when designing your next retro. There are lots of great ways to more thoroughly dive into and surface learnings, this activity just points out when such a retrospective is needed.

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Gather data

I like, I wish (#126)

Give positive, as well as non-threatening, constructive feedback
Source: Inspired by Satu Rekonen

Hang up two flip charts, one headed 'I like' and the other 'I wish'. Give the participants 5-10 minutes to silently write down what they liked about the past iteration and the team and what they wish was different (and how it should be different) – one point per sticky note. When everyone is finished, go around the circle and everybody reads out their 'I like' items and hangs them up. Repeat the same for the 'I wish' stickies. Either debrief or use the stickies as input for the next phase.

Variation: Add a third column headed 'I wonder' for things that are puzzling or that they would like to explore.

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Generate insights

Brainwriting (#66)

Written brainstorming levels the playing field for introverts
Source: Prof. Bernd Rohrbach

Pose a central question, such as 'What actions should we take in the next iteration to improve?'. Hand out paper and pens. Everybody writes down their ideas. After 3 minutes everyone passes their paper to their neighbour and continues to write on the one they've gotten. As soon as they run out of ideas, they can read the ideas that are already on the paper and extend them. Rules: No negative comments and everyone writes their ideas down only once. (If several people write down the same idea, that's okay.)
Pass the papers every 3 minutes until everyone had every paper. Pass one last time. Now everyone reads their paper and picks the top 3 ideas. Collect all top 3's on a flip chart for the next phase.

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Decide what to do

Dot Voting - Start, Stop, Continue (#12)

Brainstorm what to start, stop & continue and pick the top initiatives
Source: Agile Retrospectives

Divide a flip chart into boxes headed with 'Start', 'Continue' and 'Stop'. Ask your participants to write concrete proposals for each category - 1 idea per index card. Let them write in silence for a few minutes. Let everyone read out their notes and post them to the appropriate category. Lead a short discussion on what the top 20% beneficial ideas are. Vote on it by distributing dots or X's with a marker, e.g. 1, 2, and 3 dots for each person to distribute. The top 2 or 3 become your action items.

(Check out Paulo Caroli's 'Open the Box' for an awesome variation of this activity.)

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Close the retrospective

Feedback Door - Numbers (ROTI) (#14)

Gauge participants' satisfaction with the retro on a scale from 1 to 5 in minimum time
Source: ALE 2011, Corinna Baldauf

Put sticky notes on the door with the numbers 1 through 5 on them. 1 is the topmost and best, 5 the lowest and worst.When ending the retrospective, ask your participants to put a sticky to the number they feel reflects the session. The sticky can be empty or have a comment or suggestion on it.

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Spot the Elephant (#130)

I like, I wish (#126)

Brainwriting (#66)

Dot Voting - Start, Stop, Continue (#12)

Feedback Door - Numbers (ROTI) (#14)

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Created by Corinna Baldauf

Co-developed by Timon Fiddike