Visualize how information flows in, out and around the team Source: Tarmo Aidantausta
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
Prepare a flip chart with 3 columns titled 'What', 'Who', and 'Due'. Ask one participant after the other, what they want to do to advance the team. Write down the task, agree on a 'done by'-date and let them sign their name. If someone suggests an action for the whole team, the proposer needs to get buy-in (and signatures) from the others.
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.