Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
Hand out pens and paper. Pose the question 'What if the company / department / team was territory? What would a map for it look like? What hints would you add for save travelling?' Let participants draw for 5-10 minutes. Hang up the drawings. Walk through each one to clarify and discuss interesting metaphors.
Create actions based on how much control the team has to carry them out Source:
Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Listen to others talk behind your back - and only the good stuff! Source:
Form groups of 3. Each group arranges their chairs so that 2 chairs face each other and the third one has its back turned, like this: >^<. The two people in the chairs that face each other talk about the third person for 2 minutes. They may only say positive things and nothing that was said may be reduced in meaning by anything said afterwards. Hold 3 rounds so that everyone sits in the shower seat once.