Walk through each story handled by the team and look for possible improvements Source:
Preparation: Collect all stories handled during the iteration and bring them along to the retrospective. In a group (10 people max.) read out each story. For each one discuss whether it went well or not. If it went well, capture why. If not discuss what you could do differently in the future. Variants: You can use this for support tickets, bugs or any combination of work done by the team.
Group discussion with varying subsets of participants Source:
Place at least 4 and at most 6 chairs in a row so that they face the group. Explain the rules:
Take a bench seat when you want to contribute to the discussion
One seat must always be empty
When the last seat is taken, someone else must leave and return to the audience
Get everything going by sitting on the 'bench' and wondering aloud about something you learned in the previous phase until someone joins. End the activity when discussion dies down. This is a variant of 'Fish Bowl'. It's suited for groups of 10-25 people.
Create actions based on how much control the team has to carry them out Source:
Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.