How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source:
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Visualize how information flows in, out and around the team Source:
Is information not flowing as well as it needs to? Do you suspect bottlenecks? Visualize the ways information flows to find starting points for improvements. If you want to look at one specific flow (e.g. product requirements, impediments, ...) check out Value Stream Mapping (#79). For messier situations try something akin to Cause-Effect-Diagrams (#25). Look at the finished drawing. Where are delays or dead ends?
'Imagine you could time travel to the end of the next iteration (or release). You learn that it was the best, most productive iteration yet! How do your future selves describe it? What do you see and hear?' Give the team a little time to imagine this state and jot down some keywords to aid their memory. Then let everyone describe their vision of a perfect iteration. Follow up with 'What changes did we implement that resulted in such a productive and satisfying future?'Write down the answers on index cards to use in the next phase.
Asking and answering go around the team circle - an excellent way to reach consensus Source:
Everyone sits in a circle. Begin by stating that you'll go round asking questions to find out what you want to do as a group. You start by asking your neighbor the first question, e.g. 'What is the most important thing we should start in the next iteration?' Your neighbor answers and asks her neighbor a related question. Stop when consensus emerges or the time is up. Go around at least once, so that everybody is heard!
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.