How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source:
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Collect events when team members felt mad, sad, or glad and find the sources Source:
Put up three posters labeled 'mad', 'sad', and 'glad' (or >:(, :(, :) alternatively). Team members write down one event per color coded card, when they've felt that way. When the time is up have everyone post their cards to the appropriate posters. Cluster the cards on each poster. Ask the group for cluster names. Debrief by asking:
What's standing out? What's unexpected?
What was difficult about this task? What was fun?
What patterns do you see? What do they mean for you as a team?
Find the source of problems whose origins are hard to pinpoint and lead to endless discussion Source:
Write the problem you want to explore on a sticky note and put it in the middle of a whiteboard. Find out why that is a problem by repeatedly asking 'So what?'. Find out the root causes by repeatedly asking 'Why (does this happen)?' Document your findings by writing more stickies and showing causal relations with arrows. Each sticky can have more than one reason and more than one consequence Vicious circles are usually good starting points for actions. If you can break their bad influence, you can gain a lot.
How much is an action item worth to the team? Source:
Hang up the list of possible actions. Draw a column next to it, titled 'Importance (in $)'. The team gets to spend 100 (virtual) dollars on the action items. The more important it is to them, the more they should spend. Make it more fun by bringing paper money from a board game such as Monopoly.
Let them agree on prices. Consider the 2 or 3 highest amount action items as chosen.
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.