How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source:
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Set up a 'retrospective mailbox' at the beginning of the iteration. Whenever something significant happens or someone has an idea for improvement, they write it down and 'post' it. (Alternatively the 'mailbox' can be a visible place. This can spark discussion during the iteration.) Go through the notes and discuss them. A mailbox is great for long iterations and forgetful teams.
Find the source of problems whose origins are hard to pinpoint and lead to endless discussion Source:
Write the problem you want to explore on a sticky note and put it in the middle of a whiteboard. Find out why that is a problem by repeatedly asking 'So what?'. Find out the root causes by repeatedly asking 'Why (does this happen)?' Document your findings by writing more stickies and showing causal relations with arrows. Each sticky can have more than one reason and more than one consequence Vicious circles are usually good starting points for actions. If you can break their bad influence, you can gain a lot.
Asking and answering go around the team circle - an excellent way to reach consensus Source:
Everyone sits in a circle. Begin by stating that you'll go round asking questions to find out what you want to do as a group. You start by asking your neighbor the first question, e.g. 'What is the most important thing we should start in the next iteration?' Your neighbor answers and asks her neighbor a related question. Stop when consensus emerges or the time is up. Go around at least once, so that everybody is heard!
Let team members appreciate each other and end positively Source:
Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.