How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source: Agile Retrospectives
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Draw a table with 3 columns. Head the first one 'Destination', the second one 'Delay' and the last one 'Announcement'.
Introduce the scenario: 'You are at a train station. Where is your train going? (It can be anything, a fictional or a real place.) How much of a delay does the train currently have? And what is the announcement? Why is there a delay? (This can be a real reason or modeled after the typical announcements.)'
Each team member fills out 3 sticky notes, 1 for each column. Going around the circle, each team member posts their notes and explains briefly, why they're going to destination X and why there's a delay (or not).
Trains and train delays are very familiar in Germany. Depending on your country and culture you might want to pick a different mode of transportation.
Hand out pens and paper. Pose the question 'What if the company / department / team was territory? What would a map for it look like? What hints would you add for save travelling?' Let participants draw for 5-10 minutes. Hang up the drawings. Walk through each one to clarify and discuss interesting metaphors.
Introduce SMART goals (specific, measurable, attainable, relevant, timely) and examples for SMART vs not so smart goals, e.g.'We'll study stories before pulling them by talking about them with the product owner each Wednesday at 9am' vs. 'We'll get to know the stories before they are in our sprint backlog'. Form groups around the issues the team wants to work on. Each group identifies 1-5 concrete steps to reach the goal. Let each group present their results. All participants should agree on the 'SMART-ness' of the goals. Refine and confirm.
Let team members appreciate each other and end positively Source: Agile Retrospectives who took it from 'The Satir Model: Family Therapy and Beyond'
Start by giving a sincere appreciation of one of the participants. It can be anything they contributed: help to the team or you, a solved problem, ...Then invite others and wait for someone to work up the nerve. Close, when no one has talked for a minute.