How do participants feel at the retro: Explorer, Shopper, Vacationer, or Prisoner? Source: Agile Retrospectives
Prepare a flipchart with areas for E, S, V, and P. Explain the concept:
Explorer: Eager to dive in and research what did and didn't work and how to improve.
Shopper: Positive attitude. Happy if one good things comes out.
Vacationer: Reluctant to actively take part but the retro beats the regular work.
Prisoner: Only attend because they (feel they) must.
Take a poll (anonymously on slips of paper). Count out the answers and keep track on the flipchart for all to see. If trust is low, deliberately destroy the votes afterwards to ensure privacy. Ask what people make of the data. If there's a majority of Vacationers or Prisoners consider using the retro to discuss this finding.
Give positive, as well as non-threatening, constructive feedback Source: Inspired by Satu Rekonen
Hang up two flip charts, one headed 'I like' and the other 'I wish'. Give the participants 5-10 minutes to silently write down what they liked about the past iteration and the team and what they wish was different (and how it should be different) – one point per sticky note. When everyone is finished, go around the circle and everybody reads out their 'I like' items and hangs them up. Repeat the same for the 'I wish' stickies. Either debrief or use the stickies as input for the next phase.
State the topic that the team will explore in depth (deployment processes, peer-programming, Definition of Done, ...). Break the room into groups of 3-4 people each. Give them 5-7 minutes to list all contributing factors, drivers and actions that make up the topic. Go around the room. Each group reads 1 of their sticky notes and puts it up inside the force field until no group has any items left. Cluster or discard duplicates. Repeat the last 2 steps for factors that inhibit or restrain the topic from being successful or being as effective as it could be. Review all posted items. Add any that are missing.
To identify the most influential factors, everybody gets to 4 votes - 2 for contributing factors, 2 for inhibitors. Tally the votes and mark the top 2x2 factors with big arrows. Spend the last 15-20 mins of the session brainstorming ways to increase the top driving factors and decrease the top restraining factors.
Create actions based on how much control the team has to carry them out Source: Diana Larsen who adapted it from 'Seven Habits of Highly Effective People' by Stephen Covey and Circle of Influence and Concern' by Jim Bullock
Prepare a flip chart with 3 concentric circles, each big enough to put stickies in. Label them 'Team controls - Direct action', 'Team influences - Persuasive/recommending action' and 'The soup - Response action', from innermost to outermost circle respectively. ('The soup' denotes the wider system the team is embedded into.) Take your insights from the last phase and put them in the appropriate circle. The participants write down possible actions in pairs of two. Encourage them to concentrate on issues in their circle of influence. The pairs post their action plans next to the respective issue and read it out loud. Agree on which plans to try (via discussion, majority vote, dot voting, ...)
Prepare 3 flip chart papers titled 'Helped', 'Hindered', and 'Hypothesis' (suggestions for things to try out). Ask participants to help you grow and improve as a facilitator by writing you sticky notes and signing their initials so that you may ask questions later.