{"id":935,"date":"2023-12-13T15:10:07","date_gmt":"2023-12-13T14:10:07","guid":{"rendered":"https:\/\/retromat.org\/blog\/?p=935"},"modified":"2023-12-13T15:26:04","modified_gmt":"2023-12-13T14:26:04","slug":"organization-wide-retrospectives-open-space","status":"publish","type":"post","link":"https:\/\/retromat.org\/blog\/organization-wide-retrospectives-open-space\/","title":{"rendered":"Organization-wide retrospectives? Open Space!"},"content":{"rendered":"\n<p>For the longest time, I thought &#8220;company-wide retrospectives = &#8220;normal retros, but scaled up with activities that work for big groups and lots of breakout sessions&#8221;. If you had asked me if it&#8217;s a good idea to do company-wide retros every once in a while I would have said yes. Retros are always a good idea in my book \u2013 as long as they enable change.<\/p>\n\n\n\n<p>Did sipgate (my place of work for more than a decade) do company-wide retrospectives? No, only on the team level. Was it a problem? Also no \u2013 except for a few exceptions. It took me an embarassingly long time to realize that the reason there were relatively few unaddressed problems was that THERE WERE COMPANY-WIDE RETROSPECTIVES. But I didn&#8217;t see that because it was a completely different mechanism. It served many of the same purposes, though: The <a rel=\"noreferrer noopener\" href=\"https:\/\/www.openfriday.org\/\" target=\"_blank\">Open Friday<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Open Friday \/ Open Space in a Nutshell<\/h2>\n\n\n\n<p><em>&#8220;Every other Friday, everyone at <a href=\"https:\/\/www.sipgate.de\">sipgate<\/a> is free to do what they think is most valuable for the company. Additionally we hold an Open Space \u2013 a spontaneously organized conference. Everybody who wants to take part gathers for the opening ceremony at 10am and participants announce their sessions, bit by bit creating a schedule for several rooms and timeslots. Attendance is 100% voluntary. Participants visit the sessions they are interested in.&#8221;<\/em> \u2013 Paraphrased from <a rel=\"noreferrer noopener\" href=\"https:\/\/www.openfriday.org\/\" target=\"_blank\">OpenFriday.org<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How is an Open Space similar to a retrospective?<\/h2>\n\n\n\n<p>Actually, it&#8217;s not that similar: the Open Friday (OF) fulfills A TON of different purposes. I think that&#8217;s why it took me so long to see that it ALSO serves as company-wide retrospectives, because it so much more than that. But hosting company-wide retrospectives is probably the biggest chunk of value the OF adds: <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/retromat.org\/blog\/wp-content\/uploads\/open-space-company-wide-retro.png\" alt=\"Headline: A circle headlined Open Friday. With in the circle are smaller circles called Research; Show&Tell;  Training; Collect ideas\/experiences; Special retros ie post mortems, after an event (these are obviously retros); and the biggest circle is Address problems - Compare observations and ideas - Come up with a plan of action (suspiciously retro-shaped)\" class=\"wp-image-937\" width=\"674\" height=\"480\" srcset=\"https:\/\/retromat.org\/blog\/wp-content\/uploads\/open-space-company-wide-retro.png 730w, https:\/\/retromat.org\/blog\/wp-content\/uploads\/open-space-company-wide-retro-300x214.png 300w\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/figure>\n\n\n\n<p>That big dark green circle are sessions along the lines of &#8220;I&#8217;ve noticed that X. I think this is a problem because Y. I&#8217;d like to talk about whether it is a problem and if so, what we can do.&#8221; These are the sessions that fulfill many of the same purposes that retrospectives fulfill in a team. The topic is set beforehand and everybody interested in it will self-select to attend. With the people there you build a shared understanding with many different views of the topic and explore different solutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where are these sessions different from retrospectives?<\/h2>\n\n\n\n<ul>\n<li>In a team retrospective it&#8217;s clear who is going to attend. In an Open Space this is completely undefined. The upside: Everybody who is there wants to be there. The downside: No control over who is there. <br>In some unfortunate sessions all the people, that are aware of a problem, take part but none of the people in positions to fix it, attend. (You can still act! But it will be along the lines of &#8220;What evidence do we need to show to whom to affect change?&#8221;)<\/li>\n\n\n\n<li>You need someone to address a problem before you can work on it. For many people it will be more difficult to speak up in a company-wide event than in a team-sized event<\/li>\n\n\n\n<li>Accountability for implementing actions is typically lower in large groups than in small ones<\/li>\n\n\n\n<li>The session is facilitated by whoever suggests it whereas retrospectives often have a dedicated (and trained) facilitator. (Rarely a problem at sipgate because the level of <a rel=\"noreferrer noopener\" href=\"https:\/\/leanpub.com\/facilitation-is-a-team-sport\" target=\"_blank\">hive-mind facilitation skills is really high<\/a>. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The best way to hold a company-wide retrospective might look different from what you think. It certainly looks different from what I used to imagine. <\/p>\n\n\n\n<p>In hindsight it&#8217;s quite ironic: &#8220;Open Friday&#8221; is easily the &#8220;hack&#8221; in my \/ the sipgate book &#8220;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.sipgate.de\/work-hacks-sipgate-buecher\" target=\"_blank\">24 Work Hacks<\/a>&#8221; that people get most excited about. That&#8217;s the one they want to copy. I was always a bit sad on behalf of retrospectives, because that would have been my pick. And it wasn&#8217;t until years later that I finally realized that people DO pick retrospectives, it&#8217;s just that they need something to address company-wide issues a lot more than something usually used at the team level. It makes total sense to me now. Most hard problems are bigger than a single team. <\/p>\n\n\n\n<p>Since it took me so long to get to this major light bulb moment, I thought I&#8217;d share with you. <\/p>\n\n\n\n<p>PS: You don&#8217;t need start holding an Open Space every 2 weeks to get the benefits. You can start a lot smaller. Find tips on <a rel=\"noreferrer noopener\" href=\"https:\/\/www.openfriday.org\/\" target=\"_blank\">Open Friday.org<\/a> (which was also written by me, back in the day).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the longest time, I thought &#8220;company-wide retrospectives = &#8220;normal retros, but scaled up with activities that work for big groups and lots of breakout sessions&#8221;. If you had asked me if it&#8217;s a good idea to do company-wide retros every once in a while I would have said yes. Retros are always a good &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/retromat.org\/blog\/organization-wide-retrospectives-open-space\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Organization-wide retrospectives? Open Space!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":937,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4,5],"tags":[],"_links":{"self":[{"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/posts\/935"}],"collection":[{"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/comments?post=935"}],"version-history":[{"count":13,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/posts\/935\/revisions"}],"predecessor-version":[{"id":950,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/posts\/935\/revisions\/950"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/media\/937"}],"wp:attachment":[{"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/media?parent=935"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/categories?post=935"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/retromat.org\/blog\/wp-json\/wp\/v2\/tags?post=935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}